Welcome to Perfoem.site. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully. If you do not agree, you should stop using the website.

1. Scope of This GDPR Policy

This GDPR policy applies to:

  • Visitors from the EU, EEA, and UK
  • Customers who purchase perfume-related products
  • Users who interact with our articles, reviews, or newsletter
  • Anyone who accesses Perfoem.site from a GDPR-regulated region

If you are not located in the EU/EEA/UK, our standard Privacy Policy may apply instead.

2. Data We Collect

We collect two categories of data: Personal Data and Non-Personal Data.

a. Personal Data

Personal Data refers to any information that identifies you as an individual.

We may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment information processed by third-party gateways (we never store full card details)
  • Account login information
  • Preferences and fragrance interests
  • Message content when contacting customer support

You provide this data when:

  • Making a purchase
  • Contacting us
  • Creating an account
  • Subscribing to newsletters
  • Filling in forms
  • Participating in polls or reviews

b. Automatically Collected Data

When you visit Perfoem.site, our system automatically collects:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Page views and navigation paths
  • Time spent on each page
  • Referring/exiting URLs
  • Heatmap and scroll behavior (if analytics tools are enabled)

This data is used for analytics, security, and improving user experience.

c. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Provide a personalized perfume browsing experience
  • Track website analytics
  • Improve functionality
  • Measure marketing performance
  • Deliver relevant advertisements

Types of cookies include:

  • Essential Cookies (required for website functionality)
  • Performance Cookies (analytics)
  • Functional Cookies (preferences)
  • Advertising Cookies (remarketing, targeted ads)

You can manage, block, or delete cookies from your browser settings.

3. Legal Basis for Processing Personal Data

Under GDPR, Perfoem.site processes personal data based on the following legal grounds:

a. Consent

You give clear permission (e.g., subscribing to a newsletter or accepting cookies).

b. Contractual Necessity

Data required to:

  • Process your order
  • Deliver perfume products
  • Provide customer support

c. Legal Obligation

We may need to retain invoices, order history, or financial transactions.

d. Legitimate Interest

We may process non-sensitive data to:

  • Improve website performance
  • Prevent fraud
  • Conduct internal analytics

e. Public or Vital Interest

Rarely applicable but included for GDPR completeness.

4. How We Use Your Personal Data

We use your data for the following purposes:

a. Order Processing & Delivery

  • Confirming and completing perfume orders
  • Shipping products
  • Sending order updates

b. Customer Communication

  • Responding to messages
  • Handling support requests
  • Sending informational emails

c. Marketing & Personalization

  • Sending newsletters (with your consent)
  • Displaying personalized perfume recommendations
  • Providing targeted ads through Google or Meta

d. Website Improvement

  • Enhancing user experience
  • Monitoring traffic and performance
  • Fixing technical issues

e. Legal Compliance

  • Preventing fraud
  • Maintaining records for tax or audit requirements

5. Sharing & Disclosure of Data

We do NOT sell personal data.

We may share data only with trusted third parties:

a. Service Providers

  • Payment processors
  • Email marketing tools
  • Website hosting providers
  • Analytics services
  • Shipping carriers

These companies only access data needed to perform their services.

b. Advertising Partners

We may share non-identifiable data for remarketing.

c. Legal Authorities

We may share data when required by law, such as:

  • Court orders
  • Government investigations
  • Regulatory compliance

d. Business Transfers

If our website is sold or merged, user data may be transferred as assets.

6. Data Retention Period

We retain your data only as long as necessary for:

  • Order processing
  • Legal compliance
  • Customer support
  • Business operations

Retention periods include:

  • Account data: Until request for deletion
  • Order records: 5–7 years (required by law)
  • Marketing data: Until you unsubscribe
  • Cookie data: According to browser or cookie lifetime

Once data is no longer needed, we securely delete it.

7. Data Protection Measures

We use modern security techniques to safeguard your data:

  • SSL encryption
  • Secure payment gateways
  • Strict access controls
  • Firewalls and malware monitoring
  • Regular software updates
  • Secure data backups

Despite strong security, no system is completely risk-free.
We encourage users to maintain strong passwords.

8. Your Rights Under GDPR

GDPR grants you several important rights regarding your personal data.

You have the right to:

1. Right to Access

Request a copy of your personal data stored by Perfoem.site.

2. Right to Rectification

Request corrections for inaccurate or incomplete information.

3. Right to Erasure (Right to Be Forgotten)

Request deletion of your personal data, except where legally required to keep it.

4. Right to Restrict Processing

Ask us to limit how your data is used.

5. Right to Data Portability

Receive your data in a machine-readable format.

6. Right to Object

Object to data processing for:

  • Marketing
  • Profiling
  • Legitimate interests

7. Right to Withdraw Consent

If you previously consented to something (e.g., email marketing), you may withdraw anytime.

8. Right to Lodge a Complaint

You may file complaints with your local Data Protection Authority.

9. How to Exercise Your Rights

To request access, correction, deletion, or objection, you can contact us at:

📧 Email: privacy@perfoem.site
(Or use support@perfoem.site if you don’t have a privacy email yet.)

We typically respond within 30 days as required by GDPR.

10. International Data Transfers

As Perfoem.site may use hosting or tools located outside the EU, your data may be transferred internationally.

We ensure:

  • Standard Contractual Clauses (SCCs)
  • Strong security protections
  • Processing agreements with third parties

Your data is handled responsibly and in compliance with GDPR.

11. Automated Decision-Making & Profiling

We may use automated processing for:

  • Personalized perfume recommendations
  • Advertisement targeting
  • Analytics tracking

However:

  • We do NOT make legally significant decisions based solely on automation.
  • You can object to profiling at any time.

12. Cookies & Consent Management

Upon visiting the website, you may see a cookie consent banner.

You can:

  • Accept all cookies
  • Reject unnecessary cookies
  • Customize preferences

You may also delete cookies through your browser anytime.

13. Third-Party Links

Perfoem.site may contain links to:

  • Perfume stores
  • Affiliates
  • External blogs
  • Videos or tools

We are not responsible for external privacy policies.
Always review third-party policies before interacting.

14. Children’s Data

Perfoem.site does NOT knowingly collect data from children under 16 years old in GDPR regions.
If you believe a minor submitted data, contact us to delete it immediately.

15. Changes to This GDPR Policy

We may update this GDPR Privacy Policy to:

  • Reflect new laws
  • Improve clarity
  • Support new website features
  • Maintain compliance

The “Last Updated” date will always indicate the latest version.

Continued use of the website means you accept the updated policy.

16. Contact Information

If you have questions, concerns, or requests regarding GDPR or data usage, you can contact us:

📧 Email: privacy@perfoem.site
🌐 Website: www.perfoem.site
📍 Business Location: [Insert City/Country]